Terms of Service – RC Heavens Luxury Spa

Welcome to RC Heavens Luxury Spa. By accessing our website, contacting us, or booking any service at our spa locations in KR Puram and Ayyappa Nagar, Bengaluru, you agree to comply with the following Terms of Service. These terms are designed to ensure a safe, respectful, and comfortable experience for all guests and staff.

Appointments & Bookings

All spa services are available by prior appointment. Appointment availability is subject to confirmation. We recommend arriving at least 10 minutes early to ensure a relaxed and timely experience. Late arrivals may result in reduced service time without price adjustment.

Payments & Pricing

All prices are listed in Indian Rupees and are subject to change without prior notice. Full or partial advance payment may be required to confirm bookings. Any promotional offers or discounts are valid for a limited time and cannot be combined unless stated otherwise.

Cancellations & Rescheduling

Cancellations or rescheduling requests must be made in advance as per our cancellation policy. Failure to provide timely notice may result in cancellation charges or forfeiture of advance payments.

Health & Safety

Guests are requested to disclose any medical conditions, allergies, injuries, or pregnancy prior to treatment. RC Heavens Luxury Spa is not responsible for adverse effects arising from undisclosed health conditions. All services are provided for relaxation and wellness purposes only and are not a substitute for medical treatment.

Guest Conduct

We maintain a professional, respectful, and safe environment. Any inappropriate behavior, harassment, or violation of spa etiquette will result in immediate termination of the service without refund. RC Heavens Luxury Spa reserves the right to refuse service to anyone violating our conduct standards.

Personal Belongings

While we take care to provide a secure environment, RC Heavens Luxury Spa is not responsible for loss or damage of personal belongings. Guests are advised to keep valuables with them at all times.

Privacy & Confidentiality

All personal information shared with us is handled in accordance with our Privacy Policy. Client details and treatment information remain strictly confidential.

Limitation of Liability

RC Heavens Luxury Spa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or facilities.

Policy Updates

RC Heavens Luxury Spa reserves the right to modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page and will take effect immediately.

If you have any questions regarding these Terms of Service, please contact RC Heavens Luxury Spa directly.